24/7 Emergency Care for the Port Jervis and Pike County Areas
Adult Emergency Department
160 E. Main Street, Port Jervis, NY 12771
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If you seek immediate medical attention, please call 911
The Emergency Department at Bon Secours Community Hospital is committed to providing high quality, comprehensive care to the community. Our Emergency Department features modern facilities and a staff of highly trained board certified emergency physicians, nurses and technicians.
Modern, Fast and Expert Services
The Bon Secours Community Hospital Emergency Department (ED) has recently been complete renovated and modernized. The ED includes:
- 14 patient bays, four of which are dedicated to treating behavioral health patients
- The redesigned bays are equipped with new beds and advanced diagnostic and monitoring equipment
- The upcoming phases of the project will add an observation unit and Fast Track, and will nearly double the footprint of the space
Additionally, the expanded ED at Bon Secours Community Hospital has wait times that are below the national average*.
Transfer Programs
If a higher level of care is needed, patients are seamlessly transferred to the Emergency Department at Westchester Medical Center, the only Level 1 Trauma Center in the Hudson Valley Region. Its facilities provide complex, multidisciplinary emergency care 24 hours a day for the most critically injured patients requiring the most advanced intervention available. Services include: certified comprehensive stroke center, 24-hour MedEvac transport (helicopter and ground), behavioral health emergency services (24/7) and CT technology and real-time digital radiology. Learn more.
Transfer is also available to Good Samaritan Hospital, a member of the Westchester Medical Center Health Network (WMCHealth), the region's ONLY dedicated Obstetrics Emergency Department that offers expectant mothers and families high-quality, specialized labor and delivery care 24 hours a day, seven days a week. Good Samaritan Hospital is the only OB-ED in Rockland and Orange Counties and in the entire Hudson Valley. Learn more.
Frequently Asked Questions
Where do I go if I walk in with an emergency?
Our Emergency Room is located on the main lobby level of the hospital. Usually, the first person you will see in the Emergency Department is our triage nurse. The nurse checks vital signs including temperature, heart rate, blood pressure and breathing and asks questions to evaluate your condition. In the Emergency Department, the most seriously ill or injured patients are treated first.
How do I register?
Unless your illness requires you to be treated immediately, the triage nurse will direct you to the registration area. You will be asked for basic information about yourself and your health coverage. We do not discriminate based on your ability to pay or any other factors.
In what order are patients seen?
Patients are not always treated in the order in which they arrive. Unlike a physician's office where appointments are scheduled in advance, many emergency cases often arrive at once. In the Emergency Department, the most seriously ill or severely injured patients are treated first. If your condition is not life threatening, you may be asked to be seated in the waiting room until your name is called.
What should I do when an emergency occurs?
Be prepared. Keep emergency telephone numbers near your telephone. When calling for help, speak calmly and clearly. Give your name, address, phone number, location of victim (e.g. upstairs in the bedroom) and nature of the problem. Do not hang up until the dispatcher tells you to in case additional information is needed.
Our Emergency Department staff is always available if you have questions or concerns.
Stop the Bleed
Stop the Bleed is a national, hands-on program that is available free to the community. Its purpose is to teach individuals to help someone who is bleeding. It helps encourage bystanders to become trained, equipped and empowered to help in a bleeding emergency before professional help arrives. No matter how rapid the arrival of professional emergency responders can be, bystanders will usually be first on the scene. Mass casualty events, car accidents, falls or household accidents can lead to severe injuries. The Stop the Bleed campaign, launched in October 2015 by The White House, aims to teach bleeding control to the public and improve survivability. By providing civilian bystanders with the skills and basic tools needed to stop uncontrolled bleeding in an emergency situation, lives can be saved.
For more information contact:
Scott Frae
Manager, Emergency Management and EMS Outreach
Scott.Frae@WMCHealth.org
Frank Stevens
Emergency Management and EMS Outreach Coordinator
Frank.Stevens@WMCHealth.org